Support Center

How can we help?

Find help for customers requesting AI work and experts preparing to deliver AI-enabled tasks.

FAQ

Browse all support topics

AI work customers

Help for users preparing requests and deciding what to run directly or assign to experts.

Before requestingWhat is the best way to start AI work?

Choose the work type first, then decide whether it can be handled with self tools or should be assigned to an expert. Prepare deliverables, schedule, and required materials next.

Request briefWhat materials should I prepare for a request brief?

Prepare the goal, desired deliverable format, references, deadline, and revision standard so the work scope is clear.

Before requesting
  • Service basics
  • Work type selection
  • Self-service fit
  • Security rules
Request brief
  • One-line request
  • Deliverable standard
  • Schedule and materials
  • Revision scope
Expert request
  • Expert matching
  • Pre-consultation prep
  • Scope alignment
  • Progress status
Enterprise adoption
  • Repeat work review
  • Department permissions
  • Security guide
  • Consultation prep
Account and policy
  • Sign up
  • Expert conversion
  • Terms
  • Privacy policy
Completion
  • Delivery review
  • Revision request
  • Additional work
  • History

AI work partners

Help for partners managing profiles, reviewing requests, delivering work, and handling revisions.

Partner applicationHow do I apply as a partner?

Choose the expert member type during signup and submit your expertise, portfolio, and profile introduction for review.

SecurityWhat information should not be accepted for security?

Do not accept account passwords, API keys, original customer personal data, or confidential company source data. Ask for masked or sample data when needed.

Expert application
  • Account type
  • Expertise
  • Portfolio
  • Review status
Profile
  • Intro
  • Deliverable fields
  • Experience
  • Contact scope
Request review
  • Brief review
  • Deliverables
  • Materials
  • Schedule
Work progress
  • Work stages
  • Midpoint check
  • Security caution
  • Revision handling
Delivery
  • Result package
  • Review standard
  • Additional work
  • Completion history
Account and policy
  • Account info
  • Expert permission
  • Terms
  • Privacy policy

1:1 Inquiry

1:1 inquiry

Choose a category and leave your question if help content does not cover it.

Next Step

If you cannot find an answer, start by choosing the work path.

Selecting a work type clarifies whether to use self tools, request an expert, or discuss enterprise adoption.