- Service basics
- Work type selection
- Self-service fit
- Security rules
Support Center
How can we help?
Find help for customers requesting AI work and experts preparing to deliver AI-enabled tasks.
Guide
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FAQ
Browse all support topics
AI work customers
Help for users preparing requests and deciding what to run directly or assign to experts.
Before requestingWhat is the best way to start AI work?
Choose the work type first, then decide whether it can be handled with self tools or should be assigned to an expert. Prepare deliverables, schedule, and required materials next.
Request briefWhat materials should I prepare for a request brief?
Prepare the goal, desired deliverable format, references, deadline, and revision standard so the work scope is clear.
- One-line request
- Deliverable standard
- Schedule and materials
- Revision scope
- Expert matching
- Pre-consultation prep
- Scope alignment
- Progress status
- Repeat work review
- Department permissions
- Security guide
- Consultation prep
- Sign up
- Expert conversion
- Terms
- Privacy policy
- Delivery review
- Revision request
- Additional work
- History
AI work partners
Help for partners managing profiles, reviewing requests, delivering work, and handling revisions.
Partner applicationHow do I apply as a partner?
Choose the expert member type during signup and submit your expertise, portfolio, and profile introduction for review.
SecurityWhat information should not be accepted for security?
Do not accept account passwords, API keys, original customer personal data, or confidential company source data. Ask for masked or sample data when needed.
- Account type
- Expertise
- Portfolio
- Review status
- Intro
- Deliverable fields
- Experience
- Contact scope
- Brief review
- Deliverables
- Materials
- Schedule
- Work stages
- Midpoint check
- Security caution
- Revision handling
- Result package
- Review standard
- Additional work
- Completion history
- Account info
- Expert permission
- Terms
- Privacy policy
Next Step
If you cannot find an answer, start by choosing the work path.
Selecting a work type clarifies whether to use self tools, request an expert, or discuss enterprise adoption.